Senior Customer Success Manager
I help nonprofits and associations actually use the software they buy—like online community platforms and marketing automation tools—so it truly serves their mission. At Higher Logic, I connect an organization's goals with its tools, simplifying systems so people trust and use them daily. I've worked with Rotary International, the Red Cross, and a Seattle housing nonprofit, turning confusing tech into confident habits. Outside work: traveling, bad new hobbies, and vegan ice cream quests.